Experience Point Management

Learn how to edit the default settings of an experience point.

This article explains the different features HappyOrNot offers to ensure that the feedback you receive can be trusted.

Learn how to set up a promo screen on Smiley Touch that redirects feedback givers to a website of your choice after the survey.

This article explains how to edit the active weekdays and opening hours of a location.

Learn how to plan a scaleable experience point structure.

This article explains what are the main components of HappyOrNot Analytics, including experience points, surveys, and users.

This article explains how to create an experience point structure of an organization, and how to add groups and experience points with assigned Smileys products in HappyOrNot Analytics.

This article explains how you can pause a survey for a specified period of time.

Learn how to prevent repetitive feedback from same person.

Here you will find answers to the most frequently asked questions on Real-time Alerts and their push notifications.

This article instructs you how to delete a group or an experience point.

Learn how to add a new experience point to a survey

This article instructs how to set up HappyOr Analytics when moving a Smiley device to a new location to get feedback for the same survey question.

This article explains how to set up the Real-time Collaboration alert triggers