Survey Management

Learn how to adjust how quickly the Smiley Touch survey changes from one screen to the next.

This article explains the different features HappyOrNot offers to ensure that the feedback you receive can be trusted.

Learn how to set up a promo screen on Smiley Touch that redirects feedback givers to a website of your choice after the survey.

This article explains how to set up a redirect URL for digital surveys.

Learn how to manually sync the Smiley Touch after changing survey settings.

This article explains how to edit the active weekdays and opening hours of a location.

This article explains how to change or edit the survey question or follow-up options.

Learn how to add your logo and a brand color to a Smiley Touch or Smiley Digital survey.

Learn how to plan a scaleable experience point structure.

This article gives information about the different performance indexes available for HappyOrNot.

This article contains templates that you can use to create new question sheets.

This article explains how to end a survey.

Learn how to create a new survey in HappyOrNot Analytics Admin.

Learn how to collect contact info with HappyOrNot Smiley Touch and Smiley Digital surveys.

This article explains what the sleep mode feature is and how it is used.