Getting Started

This article explains how to export your HappyOrNot Analytics feedback data as a CSV (comma separated values) file.

This article lists all the new features added to the HappyOrNot service

This article explains how to edit the active weekdays and opening hours of a location.

Learn how to plan a scaleable experience point structure.

This article gives information about the different performance indexes available for HappyOrNot.

This article contains templates that you can use to create new question sheets.

This article explains how to end a survey.

Learn how to communicate with your employees and customers when starting to collect feedback.

Learn about the different performance reports email types.

This article describes how you can share your survey results on an infoscreen with Live Sharing.

Learn how to place the Smileys products so that it's easy for people to leave you feedback.

This article describes how to use the Foresights feature in HappyOrNot Analytics to find patterns in performance.

Real-time Collaboration offers direct insight into performance. The collection of features allows front-line personnel to subscribe to alerts for changes in performance, and to cooperate and communicate seamlessly with their colleagues when solving the reason behind the alerts.

Learn how to create a new survey in HappyOrNot Analytics Admin.

This article explains what the sleep mode feature is and how it is used.