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  • Open feedback categories

    Learn how to use the open feedback categories to filter open feedback.

  • Open feedback widget

    This article explains how to use the Open feedback widget on the Details Page.

  • Open feedback spam filter

    This article explains how the spam filter for open feedback collected with HappyOrNot Smiley Touch or Smiley Digital.

  • Real-time Collaboration and alerts

    Real-time Collaboration offers direct insight into performance. The collection of features allows front-line personnel to subscribe to alerts for changes in performance, and to cooperate and communicate seamlessly with their colleagues when solving the reason behind the alerts.

  • Top follow-ups widget

    This article explains how to use the Top follow-ups widget in HappyOrNot Analytics.

  • Results widgets

    This article explains the Results and Total Results widgets in HappyOrNot Analytics Quick View and Details pages.

  • Filter results in Analytics

    This article explains how to filter results in Quick View and Details pages in HappyOrNot Analytics.

  • Analytics guide

    This article explains what is HappyOrNot Analytics and how you can use it to analyze your survey results and feedback.

  • Alerts widget

    This article explains how to use the Real-time Alerts widget in HappyOrNot Analytics.

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