ArticlesWhat is the 'Overlapping surveys' warning?

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15.1.2025•Knowledge

If you try to create a new survey with a time period that overlaps with an existing survey, you will get a warning about overlapping surveys. It is possible to set up multiple surveys for the same day, and in this case you can just ignore the warning.

However, if the overlapping surveys also have overlapping opening hours, this can cause feedback to be duplicated in HappyOrNot Analytics. To fix it, check the opening times and survey period for both surveys to make sure that they don't overlap. 

Topics
Survey ManagementFAQTroubleshooting

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