Why can't I sign on to HappyOrNot Analytics?
Check your identity provider's website to see if they are currently experiencing issues. If SSO login fails, it is usually because the identity provider is down.I changed a user's login method to email and password but they did not receive login credentials
Usually, if you change a user's login method back to email and password, they should receive an email with a new password. However, if the user has never had HappyOrNot Analytics credentials, and has always used SSO to log in, this may not happen. In this case, an Admin can reset their password or the user can do it themselves at this link.Topics