This is an add-on feature to the HappyOrNot API. Please contact your HappyOrNot contact person or HappyOrNot Support if you're interested in taking it into use.
If you are using the HappyOrNot API, you can add custom fields for additional data, such as external ID, cost center, or store type, to groups and experience points. Note that any information added to custom fields can only be fetched through API and is not visible in any reports or exports.
The fields are set on organizational level and can only added or deleted by Admins with access to the root level folder. All Admins can fill in data in the custom fields to the groups and experience points that they have access to.
You can have maximum 25 custom data fields.
Create custom data fields
- Go to Admin > Organization setting.
- Under Custom group and experience point data fields select Add new.
- Enter a Data label for the field. Note that field labels need to be unique.
- Select a type for the field. The type can be either open text or a dropdown with predefined options.
IMPORTANT: Remember to communicate inside your organization how to use these fields correctly.
Add data to custom data fields
- Go to Admin > Experience points and open the group or experience point that you want to edit.
- Under Experience point details, select Edit.
- Under Custom data enter a valuse to the text fields or select from the dropdown menu accordingly and select Save.
Edit or delete custom data fields
- Go to Admin > Organization settings.
- Under Custom group and experience point data fields click the three dots on the right side of the data field you want to edit or delete.
IMPORTANT: If you delete a custom data field, all data added to it will be deleted and cannot be recovered.
Topics