When you want to end your ongoing survey, you can do it by changing the end date.
IMPORTANT: If you are ending a survey to start a new one, you cannot have the new survey start on the same day as the old ends, or the results will be duplicated in both surveys.
- Go to Admin > Surveys.
- Click the survey you want to end.
- Click the group/experience point where you want to end the survey and select the edit icon (
) next to it.
- Set the end date for the survey to the time when you want the survey to end and select Save. Do this for all experience points where you want to end the survey.
💡 TIP: If you need to end a survey temporarily, for example during summer season when there are no customers, you can pause the survey instead.
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